Terms & Conditions

Welcome to SA Exotics & Real Estate. By using our services, you agree to the following terms and conditions. Please read them carefully.

1. Definitions

• “SA Exotics & Real Estate” refers to the platform offering car rentals, car listings, property listings, and social media promotional services.
• A “user” is any individual or business using our platform.
• A “listing” is any car or property advertisement submitted to our site.
• A “booking” refers to a confirmed slot for promotional reels or social media content.

2. Acceptance of Terms

• By using our services, you accept these terms in full.
• If you disagree with any part, please refrain from using our services.

3. User Responsibilities

• Users must submit only accurate and truthful information.
• Listings must not include illegal, offensive, or misleading content.
• All listings are subject to a compliance check before going live.
• Users are solely responsible for adhering to all applicable South African laws and municipal regulations.

4. Listing Fees and Payments

• All listings and promotional services must be paid for in advance.
• Listings will only be published once full payment has been received.

5. Refund Policy

• No refunds will be issued once a listing or ad is published on our website or social platforms.
• If an issue is identified before publishing, users must notify us immediately.

6. Social Media Ad Bookings

• Bookings for Instagram reels, TikToks, or combo packages require a 25% non-refundable deposit to secure your slot.
• All bookings include an in-person shoot at your house, apartment, office, or vehicle.
• Videos remain active for 30 days on our social media pages.
• Only users with a paid package (not individual listings) are eligible for this feature.
• Collaborations are permitted and initiated by our team only.

7. Rental Terms and Conditions

• Rentals offered through SA Exotics are chauffeured-only — self-drive is not available.
• Those listing their cars for rental must fill in the rental interest form and await approval.
• All vehicles must comply with road safety, licensing, and insurance laws.
• SA Exotics takes a 20% commission on third-party rentals.
• We do not guarantee bookings or earnings for listed vehicles.
• We are not liable for any damages, incidents, or disputes during the rental period.
• All rental listings undergo a compliance and quality screening process.

8. Prohibited Activities

• Submitting fraudulent, misleading, or illegal content.
• Attempting to bypass payment systems or platform processes.
• Actions that damage the SA Exotics brand or platform.

9. Intellectual Property & Rights to Publish

• Users retain ownership of all photos, videos, and descriptions they upload.
• However, by submitting content to SA Exotics, you grant us a non-exclusive, royalty-free, worldwide license to use, modify, distribute, and display your content on our website, social media, and related platforms.
• This license remains in effect as long as the listing or promotional content is active on our platforms.
• We may use your content for promotional or editorial purposes without additional compensation.

10. Limitation of Liability

• SA Exotics is a platform only — we do not verify all claims made in listings.
• Listings confirmed to be false will be removed immediately without refund, and the responsible user may be permanently banned.
• We are not liable for any loss, damage, misrepresentation, or transaction issues between users.
• Users interact and transact at their own risk.

11. Platform Availability

• The platform may be offline temporarily for maintenance or upgrades.
• We are not responsible for losses resulting from downtime or technical disruptions.

12. Termination of Access

• We reserve the right to remove listings, suspend accounts, or block access for any breach of these terms.

13. Changes to Terms

• These terms may be updated at any time.
• Continued use of our services constitutes agreement to the latest version.

14. Contact Us

• Email: support@saexotics.co.za