Privacy Policy

1. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, and any other details you voluntarily provide when using the Site, such as when you contact us or sign up for our services.
• Usage Data: We automatically collect information about how you use our Site, including your IP address, browser type, device information, pages viewed, and the date and time of your visit.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site, track usage, and collect data about Site traffic. You may disable cookies in your browser settings, but this may impact your user experience.

2. How We Use Your Information

• To Provide Services: We use your information to respond to your inquiries, process transactions, and provide the services you request.
• To Improve Our Site: We analyze usage data to understand how users interact with our Site, improve functionality, and enhance user experience.
• Marketing and Promotions: With your consent, we may use your information to send newsletters, promotional materials, or updates about new listings, features, and special offers. You may opt-out of these communications at any time.

3. Sharing and Disclosure of Your Information

• Third-Party Service Providers: We may share your information with trusted third-party service providers who help us operate the Site, perform analytics, and deliver services. These parties are obligated to protect your information and only use it as instructed by us.
• Legal Compliance: We may disclose your information if required by law or if we believe it is necessary to protect our rights, the safety of our users, or comply with a judicial proceeding, court order, or legal process.
• Business Transfers: If SA Exotics undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

• Access and Update: You may contact us to access or update your personal information.
• Opt-Out: You can unsubscribe from promotional emails by following the instructions in the email or contacting us directly.
• Delete Data: You may request deletion of your personal data, and we will make reasonable efforts to comply unless we are legally required to retain it.

6. Cookies Policy

We use cookies to improve user experience and analyze website traffic. You may refuse cookies through your browser settings, but doing so may affect Site functionality.

7. Third-Party Links

Our Site may contain links to external sites not operated by us. We have no control over these sites and recommend reviewing their privacy policies before providing any personal information.

8. Children's Privacy

Our Site is not directed at children under 18. We do not knowingly collect personal information from children. If we discover that we have collected personal data from a child without verification of parental consent, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date, so please review this Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@saexotics.co.za.